If the purchase contract concluded online is revoked, then please use this form and send it back t Consumers have a two-week right of withdrawal. The Federal Ministry of Justice recommends the following official model for instruction on this right.
Right of Revocation
You can revoke your contractual declaration within 14 days in text form
(e.g. letter, fax, e-mail) without giving reasons or – if the item is left to you before the deadline – also by
returning the item. The period begins after receipt of this instruction in text form,
but not before receipt of the goods by the recipient (in the case of recurring deliveries of
similar goods not before receipt of the first partial delivery) and also not before we have fulfilled our
information obligations in accordance with Article 246 § 2 in conjunction with § 1 paragraph 1 and 2 EGBGB as well as
our obligations according to § 312g paragraph 1 sentence 1 BGB in connection with Article 246 § 3 EGBGB.
The timely dispatch of the cancellation or the item is sufficient to meet the cancellation deadline.
The revocation must be sent to:
Consequences of Revocation
In the event of an effective revocation, the services received by both parties must be
returned and any benefits (e.g. interest) surrendered. If you can
not return or hand over the received service and uses (e.g. advantages of use) or only partially or
only in a deteriorated condition, you must pay us
compensation for the value.
You only have to pay compensation for the deterioration of the item and for any use made if the use or deterioration is due to
handling of the item that
goes beyond the examination of the properties and functionality. Understood by “testing of properties and functioning”.
You can test and try out the respective goods, as is possible and
customary in a retail store.
Transportable items are to be returned at our risk. You have to bear the regular
costs of the return if the delivered goods correspond to those ordered and if
the price of the item to be returned does not exceed an amount of 40 euros or if
, in the case of a higher price of the item, you have not yet received the consideration
or a have made the contractually agreed partial payment. Otherwise the return is free of
charge for you. Items that cannot be sent by parcel will be picked up from you. Obligations to
reimburse payments must be fulfilled within 30 days. The period begins for you
with the dispatch of your declaration of revocation or the item, for us with their receipt.
End of revocation
Works of art* | Art Cards* | Print media* |
Consumer ‘s address__________________________________________________________
* Cross out where inapplicable